You can buy tickets for shows at the box office, online or over the phone. Seats in the centre stalls and front of the royal circle tend to be the most expensive but also provide great views, the best in the house. All audience members must have their own seat and there are no child ticket discounts.
You'll notice a mandatory £1 restoration levy, clearly marked on each ticket and included in the overall price. This is used for theatre renovation and maintenance.
Phone the box office on 020 7930 8800 for ticket bookings and answers to any questions. Pre-purchased tickets can be collected from the box office any time on the day of the performance, although ideally at least an hour before the show starts. Collectors will need to bring their booking reference number and the card with which the purchase was made.
If you want to buy your seats in person, you can do so from the box office. It's accessed from the Haymarket entrance and is open Monday – Saturday from 10am-8pm.
STAR stands for the Society of Ticket Agents and Retailers. Make sure you find a STAR accredited online theatre ticket retailer. Just look for the official STAR logo on their website. If there isn't a logo they are not STAR accredited, which means you're unprotected if something goes wrong.
Unlike non-members, STAR members are bound by strict rules to ensure you're properly protected. They'll stand by you if you're not happy, show the face value of tickets clearly and highlight any issues with stage views before you buy.
Many online sellers let you print their own tickets from home instead of picking them up in person or getting them sent by mail. It's faster, more environmentally friendly and cost-effective. Just bear in mind you need to print a separate ticket for every individual in your party.
If you are planning on booking eight or more tickets you can get lower than normal group rates, ideal for big celebrations and work outings.
If you are disabled, you can claim a discounted rate, as can your carer. All you do is phone the venue's special access line on 020 7930 8800, where staff will also be able to answer any accessibility or other questions you might have.